Answers
Answers on the open negotiation notice and the 30 business day window it opens, the required first step of every No Surprises Act payment dispute.
How to send an open negotiation notice
Confirm eligibility, complete the standard form, send it to the designated contact, and calendar the two deadlines that follow, with the proposed-amount trap explained.
Read the answerThe open negotiation timeline
The three windows in one table, the business-day math that moves real dates, and why the clock starts at the remittance rather than the discovery.
Read the answerWhat happens after open negotiation
Settlement, the 4 business day filing window, or abandonment: what each ending costs and how to decide before the deadline arrives.
Read the answerFor questions beyond this site, such as which claims are eligible or how the arbitration itself unfolds, see the Lido IDR answers library. The full dispute record is explorable at idrexplorer.com.
Have a question about your own claims?
Bring your payer mix and rough out-of-network volume to a 30 minute call. We will sort what is eligible and show you what similar providers are winning. Talk to an IDR specialist.